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The CEO sat back in his leather chair and stroked the regal, graying hair at his temples. Was it actually imperative to include a product configurator to ensure accurate production builds as Anne had said?
FROM CHAPTER 8: IMPERATIVES

As Anne and her CFO walked through the hallways of IT, past the bullpens full of engineers, architects and consultants, her mind began to reel. Men and women morphed into dollar figures as she began to tally the human cost of her ERP challenge, adding it to the cost of the software suite. She nearly tripped over a stray Ethernet cable. Her CFO did not reach out to catch her.
FROM CHAPTER 7: AT WHAT COST?
Anne Magnuson stood in the middle of her corner office and did not weep. She had come too far to let duplicate data entry chip away at her dreams. She had to use the only weapon left to her: the shining sword of choice.
FROM CHAPTER 4: CHOICES

While the proposed ERP’s ability to handle multiple currencies and its flexibility of costing were key considerations, Anne couldn’t help but think her battle with the CFO had only just begun. She turned the ignition and roared out of the parking garage.
FROM CHAPTER 15: ERP PACKAGE

Anne Hung up the phone and stared at the small globe clock on her desk that had run out of batteries years ago, and tried to wrap her mind around the news. Bulky Buy was going international. Opening operations and distribution networks in 12 new countries in the next 12 months. And this was the first time anyone had mentioned it to her. That little globe now seemed to stare back, mocking her.
FROM CHAPTER 10: ACROSS THE UNIVERSE

There was no road map for success. No proven recipe to follow. No guru high on a mountaintop. Anne Magnuson was about to embark on the ERP selection process. And she was utterly, completely, 100% alone.
FROM CHAPTER 2: THE ROAD NOT TAKEN